Resume
Experience
2023 - Present
COMMUNITY
COORDINATOR
(MARKETING)
BackerKit
San Francisco Bay Area (Remote)
Helping crowdfunding creators do what they love by providing community and creative support (newsletters, website, blog, webinars, conventions) for the premier platform for backer management. BackerKit's software empowers project creators to manage their campaigns with confidence.
2021 - 2022
SENIOR MEDIA ASSOCIATE
Silicon Valley Leadership Group
San Francisco Bay Area (Remote)
Managed all things digital (social media, videos, photography, writing, website, etc.) for a public policy business trade group representing 350+ of the biggest companies in Silicon Valley.
2020
COMMUNITY RELATIONS COORDINATOR
City of San José
San Jose, CA
Provided key district office communications and services and through the District 4 Councilmember's last months in office (term ended December 2020).
2017 - 2020
GRAPHIC DESIGN AND SOCIAL MEDIA INTERN
University of California at Santa Barbara - Alcohol and Drug Program (Student Health)
Santa Barbara, CA
Pioneered digital initiatives (e-newsletters, educational campaigns, program launches) for the substance counseling branch of Student Health; built the department's online presence and developed peer-to-peer branding for educational objectives.
SUMMER -FALL 2019
COLLECTIVE PHILANTHROPY PROJECT INTERN
UNAVSA + Kids Without Borders
Remote
Developed storytelling initiatives for the "Finding Your Roots" partnership between UNAVSA and Kids Without Borders. This program connected Vietnamese adoptees to their birth families; it is highly publicized within the Vietnamese media and has had major success in finding missing family members for participants.
SUMMER 2019
MARKETING INTERN
TextRecruit, an iCIMS Product
San Jose, CA
Supported the VP of Marketing and Product Marketing Manager at a startup to market talent acquisition software (automated recruiting, AI chat, & more) for HR executives.
SUMMER 2018
CONTINUAL IMPROVEMENT INTERN
Valley Water
San Jose, CA
Specialized in maximizing efficiencies in organizational processes; completed several special projects and gained familiarity with governmental utility operations.
Education
2016 - 2020
U.C. SANTA BARBARA
Bachelor's in Communication
Bachelor's in Global Studies
Asian-American Studies emphasis
Santa Barbara, CA
● University Service Award winner
● Legends of Isla Vista winner
Community Involvement
Student Commission on Racial Equity, Southeast Asian Union, Vietnamese Student Association, Kapitirang Pilipino, Queer Asian-Pacific Islanders, Gaucho FYI, Womxn Hacks (AAUW), Residential Housing Association
2020
CARLOS III UNIVERSITY
University of California Education Abroad Program
Madrid, Spain
● Content Creator on UCEAP channels
● ERASMUS Network
● CityLife Network
Platforms and Programs
● Adobe Creative Cloud
● Audacity
● Canva
● Cision
● Drupal
● Final Cut Pro
● Google Analytics
● Google Suite
● HootSuite
● iMovie
● Instagram
● Loomly
● LinkedIn
● MailChimp
● Meltwater
● Microsoft Office Suite
● Microsoft SharePoint
● Monday.com
● MyEmma
● SurveyMonkey
● TikTok
● Typeform
● Weebly
● Wix
● Wordpress
● Zoom
Hard Skills
● A/B Testing
● Brand Development
● Case Management
● Cold Calling
● Community Engagement
● Competitor Research
● Copywriting
● Customer Needs Analysis
● Customer Service
● Database Maintenance
● Data Analysis
● Event Planning
● Graphic Design
● HTML
● Interviewing
● Presentations
● Project Management
● Public Speaking
● SEO
● Social Listening
● Surveying
● Video Conferencing
● Video Editing
● Video Production
● Vietnamese
● Website Design
● Website Maintenance
Soft Skills
● Adaptable
● Collaborative
● Creative
● Dispute Resolution (Internal and External)
● Intercultural and Interpersonal Competence
● Mentorship
● Multi-tasking
● Self-starter
● Storytelling
● Troubleshooting